Learn and Leverage Insights From:
Warren Henry Group: Erik Day, Vice President & Chief Financial Officer
Lexus: David Telfer, National Manager, Lexus Digital & Social Media
Audi of America: Anupam “Pom” Malhotra, Director, Connected Vehicles & Data
Ford Motor Company: Mike Spadafore, Intelligent Customer Interactions (ICI) Product Innovation Manager
AutoNation: Mark Osmers, Senior Director New Vehicle Marketing
Hyundai Motor America: Jennee Julius, Senior Group Manager, Customer Experience
Audi of America: Demian Dominquez, Manager, Audi Experience
Amazon: Arianne Walker, Chief Evangelist, Alexa Automotive
National Automobile Dealers Association: Steve Brazill, Instructor – NADA Academy
General Motors: Allen Levenson, Head of Data Strategy & Solutions Group, Chief Data & Analytics Office
ZMOT Auto: Robert S. Powell, Chief Performance Officer
Penske Automotive Group: Eric Leys, General Manager – Lexus San Diego
MODOS: Sascha Doering, Chief Executive Officer
Driveroo: Leo Sigal, Founder and CEO
WEX: Bernie Kavanagh, Senior Vice President & General Manager Large Fleets
FlexDrive: Stephane Ferri, Senior Vice President
Digital Data Solutions: Graham Line, Chief Operations Officer & Founder
Inspiring Topics:
Predictive Models to Identify Customers that are In-Market
AI Techniques to support Omni-Channel Customer and Dealer Journeys
Adaptive / Predictive Intelligence
Intelligent Vehicle Data Opportunities
Addressability: Best practices for Offline/Online Integration
Data Monetization
Turning the Voice of the Customer into Actionable Insights
Predictive Analytics for Service Retention
Leveraging Machine Learning Across Enterprise from Tier 1 to Tier 3
Breakthrough Engagement Powered by Advanced AI and Customer Data Decisioning
Data is the lifeblood of the new business world but harnessing data to create actionable insights is a significant challenge. Based on the strong response to the 2018 inaugural event, the Auto CX Analytics & AI Summit is expanding to a day and a half agenda – offering more ways to examine how to leverage Innovation – Data Science – Analytics and Insights that enable companies to develop sustainable strategies for tomorrow’s ever-increasing customer expectations.
Please call us at 609.216.6998 or CONTACT US if you have any questions.
Featured Presenters
Join us at the Auto CX Analytics & AI Summit 2019
Exclusive Sponsors 2018
Recent Press
Auto Dealers Must Do the Selling, But Data Analytics Sure Helps
Thoughts from TLS inaugural Auto CX Analytics & AI Summit 2018 - Brad Smith, VP Product Management at data tracker Experian. Eric Flow Board member of AmplifyRPM, a joint venture that aims to “bring science to customer engagement
How Honda and Hyundai Are Driving Meaningful Customer Experiences
Jim Hoostal @ Interbrand recaps the key takeaways from TLS Automotive CX Summit 2018
Auto Dealers Should Do These Five Transformative Things
Frank Ferrara offers new-age advice during a presentation entitled “The Dealership as the Neighborhood Mobility Center.”
New Yorker Moves to L.A., Revitalizes Rundown Dealership
Joe Shuster, Dealer Principal @ Honda of Downtown Los Angeles delivered insights on Creating a multi-generational customer experience with the latest in tech and green design at TLS Automotive CX Summit 2018
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TLS keeps industry executives informed about our Summits via a bi-monthly email update. The updates start 6 months before each Summit and run until the week before each Summit, so you can stay informed without excess emails.
