Experience and Demo at Tech Expo:
• Audi e-tron vehicle display with Amazon’s in-car voice CX
• Lexus mixed reality holographic display
• Digital Air Strike demos Facebook Portal and Oculus Go
• TruePic photo/video verification app
and more
TECH EXPO SPOTS STILL OPEN
Learn and Leverage Insights From:
See Presenters and Agenda Tabs for Session Details
Audi of America: Demian Dominguez, Manager, Audi Experience
AutoNation: Mark Osmers, Senior Director New Vehicle Marketing
American Honda Motor Co.: Mark Ortiz, National Interactive Marketing Manager
Cardinale Holdings: Robert S. Powell, Chief Investment Officer
Daimler Trucks North America: Kristi Langdon, Head of Customer Experience
Driveroo: Leo Sigal, Founder and CEO
Evergreen Chevrolet: Tony Rehn, Executive Managing Partner
Facebook: Brandon Volas, Client Partner
Farmers Insurance: Michelle Dornfeld, Head of Business Development Toggle Insurance
Ford Motor Company: Mike Spadafore, Intelligent Customer Interactions (ICI) Product Innovation Manager
Hyundai Motor America: Jennee Julius, Senior Group Manager, Customer Care
Lexus: David Telfer, National Manager, Lexus Digital & Social Media
Mercedes-Benz of Temecula: Garth Blumenthal, Dealer Principal
National Automobile Dealers Association: Eric T. Dreisbach, Instructor – NADA Academy
Penske Automotive Group: Eric Leys, General Manager – Lexus San Diego
RPA: Tim Woo, VP / Group Director of Research, Analytics and Insights
Warren Henry Group: Erik Day, Vice President & Chief Financial Officer
Inspiring Topics:
Predictive Models to Identify Customers that are In-Market
AI Techniques to support Omni-Channel Customer and Dealer Journeys
Adaptive / Predictive Intelligence
Intelligent Vehicle Data Opportunities
Addressability: Best practices for Offline/Online Integration
Data Monetization
Turning the Voice of the Customer into Actionable Insights
Predictive Analytics for Service Retention
Leveraging Machine Learning Across Enterprise from Tier 1 to Tier 3
Breakthrough Engagement Powered by Advanced AI and Customer Data Decisioning
Data is the lifeblood of the new business world but harnessing data to create actionable insights is a significant challenge. Based on the strong response to the 2018 inaugural event, the Auto CX Analytics & AI Summit is expanding to a day and a half agenda – offering more ways to examine how to leverage Innovation – Data Science – Analytics and Insights that enable companies to develop sustainable strategies for tomorrow’s ever-increasing customer expectations.
Please call us at 609.216.6998 or CONTACT US if you have any questions.
Featured Presenters
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Automotive CX Summit — Get Inspired: The Power of Great Experiences!
Customer Experience is now the #1 business differentiator and companies are transforming their businesses through CX Management as they anticipate massive changes in the industry due to emerging technology and new entrants that are redefining how consumers shop, buy, own, use, and drive. The Automotive CX Summit addresses both the technology required to digitize and automate CX business processes and the strategies required to leverage data, customer insights, and cultural change.
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