RedCap Automotive Technology
Meeting Customer Expectations in an Amazon/Uber Environment
- Delivering frictionless customer experiences for sales and service
- Service appointments and test drives of the future
- Valuing customer time more than money or a discount
About David Zwick
David is an Automotive Industry outsider who is fascinated with the shifting sands in transportation, ownership vs. access, and frictionless consumer experiences. As a 3 time entrepreneur whose caught the automotive bug, his company, RedCap Automotive Technology, created the Out of Store Experience category and David regularly speaks on the topic.
With 30+ years as a consumer of various products and services, David identifies and resolves consumer pain points related to the vehicle ownership experience using nontraditional solutions that breed long-term customer loyalty at a cost that is less than common industry methods.
When not traveling, David lives in Ft Lauderdale, FL with his wife of 20 years, his two teenage sons, and a few embarrassingly small dogs. When not thinking about the automotive industry, David spends his time on the water, listening to great music and with friends/family. A perfect day is being able to do all three at the same time.