Automotive CX Summit 2018

June 19-20, 2018 • The Ritz-Carlton / Marina del Rey, CA

Tim Devine
Chief Financial Officer
Trophy Automotive Dealer Group
2018-02-06T17:53:26+00:00

Project Description

Tim Devine

Chief  Financial Officer
Trophy Automotive Dealer Group

Dealership Strategies Through the Mind of the OEM

TADG has recently expanded their automotive footprint in the Los Angeles area with several acquisitions, making them one of the largest automotive dealer groups in the state of California in number of vehicles sold. Their key priority and a pillar of their business is to ensure delivering a class-leading Customer Ownership Experience, from the first time a customer interacts with our dealerships, whether online or in person, and throughout each customer’s journey with their vehicle.

TADG’s experience comes from experiences gained as being one of the largest Nissan distributors in the Middle East.  Tim’s presentation will show how they have integrated each brand’s respective brand promise into the culture and will show how they have equipped every TADG employee with the tools to provide unparalleled customer satisfaction and total customer experience in each sale.

About Tim Devine

Tim Devine has over 20 years of experience in financial services roles.  Since February 2017, Tim Devine is the Chief Financial Offices for Trophy Automotive Group and has joined a team of highly experienced automotive industry executives and experts with significant market experience and strong manufacturer relationships that are focused on the execution of key acquisition projects.

Prior to Trophy,  Devine was with Hyundai Capital America  and Hyundai Capital Insurance.  Where in his last role he was Senior Vice President and head of the company’s newly-formed Dealer Services division. In this role, Devine oversaw HCA’s efforts to support Hyundai and Kia dealer sales, which included the partnerships with the OEMs, product development, sales, consumer credit, and Hyundai Protection Plan. From 2008-2014 he headed the company’s Sales & Marketing division during its explosive growth phase.

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