Frank Ferrara
Principal
Traction Labs
How to Transform the Dealer Business in the Age of Mobility
- Mobility will change everything for Auto Dealers
- A new business model is needed to survive
- Traction Labs presents a practical guide for business transformation
This session will describe the challenges automotive dealers will face in the very near future as a result of Mobility. Traction Labs will provide an Accelerator Methodology and operational management expertise for transforming a dealer’s business model to compete in the new world of Mobility including subscription services and car sharing.
About Frank Ferrara
Frank Ferrara is a Principal with Traction Labs. He retired as Executive Vice President, Customer Satisfaction for Hyundai Motor America in 2017. He was recognized by Automotive News as the Parts and Service All-Star for 2016. He has a diversified background in all aspects of the automotive business. His consulting work has focused on providing strategic guidance to a number of leading automotive companies. Traction Labs provides clients with an accelerator methodology and operational expertise to transform businesses to compete in the world of Mobility.