Carlabs.ai is the auto industry’s first AI-powered, conversational engagement platform to successfully automate and personalize sales and customer service via chat on social channels, websites, voice and other messaging channels.

Its conversational platform allows consumers to interact directly with an automotive brand’s data and digital assets as if they were talking to a human via a 1:1 chat/voice interface.

Carlabs.ai’s clients, which include Kia Motors America, Kia Motors Mexico, Kia Motors India, American Honda Motor Company, Hyundai Capital America, Hyundai Motors America and BMW Financial Services, see increased sales conversion, better website engagement, reduced call center costs, improved customer experiences and unprecedented consumer analytics.