• Advance Pricing discounts through May 3: $1200 Single Summit (Save 20%) or $1990 Summit Series (Save 30%) •

Experience and Demo at Tech Expo:

• eTron Quattro vehicle display with Audi and Amazon’s in-car voice CX
• Lexus mixed reality holographic display
• Digital Air Strike demos Facebook Portal and Oculus Go
• TruePic photo/video verification app
and more


Get Inspired: The Power of Great Experiences

For 15 years TLS has been the only Summit Series dedicated to helping the Automotive industry create exceptional customer experiences by leveraging all things customer – enhancing and personalizing the shopping, buying, and ownership experience.

The Automotive CX Summit Series includes two full agendas featuring inspiring thought leaders that are creating breakthrough customer experiences in their roles across the Automotive ecosystem – representing leading OEMs, dealers, F&I providers, media, and advertisers.

Don’t miss this powerful annual gathering and the opportunity to learn from and network with recognized Automotive innovators that are meeting the demand for more personalized, customer-orientated offerings, streamlining the shopping and buying experience, and creating new products and services in the “age of the customer”.

What Delegates Are Saying About Thought Leadership Summits
Stay Informed – Join the TLS Email List

TLS keeps industry executives informed about our Summits via a bi-monthly email update.  The updates start 6 months before each Summit and run until the week before each Summit, so you can stay informed without excess emails.

Recent News

When the Car Becomes the Card

The in-car process of paying for fuel, food, and parking can be linked to navigation / payment apps creating a convenient customer experience. John Moon, Managing Director Strategic Partnerships at Honda Innovations joins WEX and Enterprise Fleet Management on a panel discussing how payment apps are delivering the efficiency the connected car promises.


Delivering a Digital Car-Buying Experience Consumers Trust at LA Chrysler Dodge Jeep Ram

Consumers don’t want to buy cars solely based on dealer’s terms. They want to make purchases based upon their own research and terms they believe are fair. Dealer Principal Rinaldi Halim has created a process that ends the unproductive haggling occurs between car buyers and sellers. Hear the vision behind a new sales protocol that combines digital and human experiences to create what buyers want — trust.