Using Employee Experience To Fuel Customer Experience
Chris Saraceno, VP & Partner for Kelly Automotive Group will discuss leadership solutions to use one’s skills, and knowledge to influence and guide your team to flourish. This full lifestyle process utilizes axiology to hire team members and incorporates lifecycle processes and culture into daily routines that can be attributed to team members that deliver consistent and extraordinarily high-quality service in their respective positions.
The principles set forth are considered the foundation for their business and are administered through four Kelly College locations. Chris is also the best-selling author of Theory of 5 which shows you how to Discover the Secrets of the World’s Happiest, Most Prosperous People.
Chris Saraceno is a business executive, real estate investor, speaker and leader who has, over the past 36 years, discovered what surrounding yourself with the happy and prosperous people, coupled with hard work, can bring over a lifetime.
Chris Saraceno started in the Automotive Industry in 1984. He joined The Kelly Automotive Group in 1989 and has been their Vice President since 1997. In 2009, The Kelly Automotive Group invited him to become their Partner.
Chris has built the skills necessary during his career to motivate individuals and teams to achieve goals they wouldn’t have otherwise thought possible. By having mentors — and being a mentor to others — Chris has learned a secret of most successful individuals: You don’t have to do it alone.
Chris is the founder of the online community DealerElite.com and has been a featured speaker at numerous conventions and has published hundreds of articles both online and in business magazines. While he speaks on a wide range of topics, the goal of all this activity is the same: to assist people in achieving their potential and live their best life.
Chris lives in Merritt Island, Florida with his wife, Lisa, and boxer dog, Apollo. He has four children and six grandchildren. He is committed to giving all of them his best energy and guidance, and to providing an example of what will be accomplished when you have support and an exceptional attitude.
For more information, visit www.TheoryOf5.com or www.ChrisSaraceno.com.
About Kelly Automotive Group:
The roots of the Kelly Automotive Group originated in Ambler, Pa. with a dealership opened in 1934 by Edward J. Kelly. Mr. Kelly’s three sons joined the business in the mid 1950’s.
Robert P Kelly bought their first dealership the Lehigh Valley in 1967 and in Florida in 1969. In partnership with his sons Greg and Tim, The Kelly Automotive Group has grown into one of the largest automotive retailers in the Lehigh Valley with 10 franchises.
In Florida, Kelly Ford has been the leading Ford dealership in Brevard County for over 40 years and in 2019 they were proud to add Infiniti of Melbourne.