Closing the Gap Between Customer Expectations & Reality
A Discussion With:

Chad Jernberg
VP of Customer Experience
Holman Automotive
Kirk Preiser
Director Retail Buying Experience
Audi of America
Geno Walsh
Executive Manager of Operations
Qvale Auto Group
JOIN US TO HEAR ABOUT...
The collaboration with Holman that brought the Audi Studio to life which utilizes a
balance of the latest technology and new employee parameters to offer an innovative, compelling alternative to the traditional dealership experience.
AND...
An introduction to some of their signature processes at Qvale Auto Group including
“The Qvale Way” centered around successfully implementing a single point of
contact and an omnichannel experience.
 
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CXAUTO2023 to provides an exclusive, intimate atmosphere offering best-in-class peer learning, collaboration, and networking activities with thought leader speakers, fellow delegates, and sponsor executives
 
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