Automotive CX Summit 2018
Summit Topics
- American Honda – How To Best Build Your Brand – Is Marketing Technology the Answer?
- Hyundai Motor America – The Age of CX Finally Arrives in the Auto Industry
- Acura of Libertyville – Our Journey to become Disruption-proof
- American Honda – Big Data 2.0: Marketers want Quality Not Quantity
- AmplifyRPM – The Revolution of Service Retention
- Faraday Future – Birth of a New Species
- Ford Motor Company – Tomorrow is Today: Driving True 1:1 Marketing with Artificial Intelligence/Machine Learning
- General Motors – Maven’s Journey: Confirmation There’s No Substitute for Scaled Experience and Iterative Learning
- Harman International –How In-Vehicle User Experience Changes with Autonomous Vehicles
- Holman Strategic Ventures – Ensuring Relevancy through Leveraging Core Assets and Capabilities
- Honda of Downtown Los Angeles – Creating a multi-generational customer experience with the latest in tech and green design
- PSA North America – Who Will Drive the Future of Mobility?
- Spark44 – Leveraging Technology to Deliver Awards & Efficiency
- Subaru of America – Still a Critical Touchpoint: The Phones
- Panel Discussion – Disruptive Retail Innovation Panel
- Panel Discussion – Online Reputation Management and the Age of Data Darwinism. How Google has the Ability to Make or Break Retailers
Presenters
Thomas J. Peyton
AVP, Marketing Operations
American Honda Motor Co.
Dean Evans
Chief Marketing Officer
Hyundai Motor America
Mike Spadafore
Intelligent Customer Interactions (ICI) Strategy Manager
Ford Motor Company
Akshay Jaising
Maven Regional Manager (West)
General Motors Company
Eric Flow
Board Member
AmplifyRPM
Nick Sampson
SVP of Product Strategy
Faraday Future
Larry Dominique
President & CEO
PSA North America
Joe Shuster
President & Dealer Principal
Honda of Downtown Los Angeles
Brian Friedman
National Training Manager
Subaru of America
Robert S. Powell
Chief Investment Officer
Cardinale Group of Companies
William J. Cariss
President & CEO
Holman Strategic Ventures
Lindsay Duffield
Past President
Jaguar Land Rover Canada
Mark Ortiz
National Interactive Marketing Manager
American Honda Motor Co.
Brian Allan
Group Director Business Development
Galpin Motors
Ahmed Hasan
Global Head of Customer Engagement Marketing
Spark44
Stephen J. Surhigh
VP & GM, Automotive Cloud Services
Harman International
Jason Jewert
Director, Client Advocacy
CDK Global
Frank Goldberg
Senior Director, Automotive North America
IgnitionOne
Jeremy Anspach
Chairman & Co-Founder
PureCars
Jesse Turner
Lead Presales Engineer
censhare
Ryan Brazelton
Executive Creative Director
Interbrand
Holly Markel
Vice President Customer Experience
CallRevu
Jane Horner
VP, Strategy & Innovation
DCI-Artform
David Zwick
CEO
RedCap Automotive Technology
Andrew Litynskyj
Vice President of Sales
Altierre
Frank Ferrara
Principal
Traction Labs
John Patterson
Director, Social Media & Reputation Management
FordDirect
Francine Nicholson
Senior Director of Product Management
Edmunds
Ali Fawaz
Senior Director, Worldwide Automotive
Reputation.com
David Mingle
Principal
CXAdvisors Group
Erik Nachbahr
President & Founder
Helion Automotive Technologies
Sponsors
Media Partners
