A Better Experience, A Better Business: Managing Customer Experiences for Better Results

Hear a look at today’s customers, some misconceptions of Millennial and Gen Z customers and will how to hire for customer experience success. Ted Lancaster, Vice President, New Operations will also share his three (not so secret) secrets that if followed will provide exceptional experiences across all automotive divisions at TLS Automotive CX Summit Series June 18-20.  #AutomotiveCXSummit @ TLSummits  @LancasterTAuto  @401Auto