Putting Dealers at the Center of the Transformation of Mobility
Erik Day, Vice President & CFO Warren Henry Auto Group will discuss the evolution of the customer experience and the role of the dealership as the center of the automotive distribution chain. Erik will provide his vision for the dealership of the future to be a networked mobility hub that embraces new vehicle technologies such as autonomous, electric and driving and connected cars. He will review data and insights that are based on his substantial experience and retailer perspectives.
Panel
AI/ML Techniques to support Omni-Channel Customer and Dealer Journeys
About Erik Day
Erik is Vice President and CFO of Warren Henry Auto Group, South Florida’s premier automotive group, has worked closely with the entire management team to provide supporting oversight on both strategic and tactical operational matters involving sales, service, and parts for the last eight years. He oversees the day-to-day operations with respect to finance, accounting, information technology, human resources, payroll, benefits and insurance, compliance, treasury, corporate planning, and risk management for all 9 franchises spanning seven locations and including more than 300 employees.
Erik has been in the automotive business for 20 years and has the distinct advantage of having experience in the Captive Finance, Manufacturer, and Retail sides of the business; offering a unique perspective from all aspects of the automotive industry that are traits not typically seen in this business.
Erik received an undergraduate Business degree in 1992 with a concentration in Marketing from LeMoyne College in Syracuse, NY. In 1995, he received an MBA in International Finance from Nova Southeastern University (Wayne Huizinga School of Business & Entrepreneurship). In 2009, Erik was selected as a finalist for the South Florida Business Journal’s CFO of the Year Award and nominated again in both 2010 and 2011. Additionally, Erik also sits on the Board of Directors for the Florida Automobile Dealer Association and serves on the Ethics sub-committee where he helps to drive policy for the industry in the state of Florida and participates on a national level with NADA. Erik resides in Parkland with his wife, Denise, and proud parent to daughter and son.