Hyundai has been adjusting on the fly to the rapidly changing dynamics of the U.S. auto market.

There are boutique shops selling stylish merchandise and boutique hotels catering to guests who like cozy surroundings. So why not boutique car dealerships?

Jon Munzel joins us on CBT Automotive Network and is excited to share with our audience all of the important updates and things you need to know about the upcoming automotive conference.

“We launched the Auto CX Analytics & AI Summit based on feedback from delegates at the Automotive CX Summit,” says Jon Munzel, founder and president of the Thought Leadership Summits.

Munzel believes automotive marketing will eventually lean strongly toward the Apple model, “where you have plenty of people who are buying online and never set foot in a dealership and you have plenty of people who do both — they research, buy online and go to the dealerships for other reasons or they go to the dealership only. Like, my mom is never going to go online.” / June 12, 2017

Getting a better grasp on what boosts revenue by Frank Ferrara / May-June 2017

In a WardsAuto Q&A, Brian Benstock tells how he plans to use an Amazon-like approach to double his business. By Steve Finlay / May 25, 2017

The June 20-21 Automotive CX Summit in Los Angeles evolves from the previous back-to-back Automotive Customer Centricity Summit and the Automotive Social Media Summit. By Steve Finlay / April 27, 2017