Truth In Action.
Alida believes in a world where customers are respected as the ultimate source of truth. Because knowing the whole truth about your customers—even the parts that are hard to hear—can help companies make better decisions that drive long-term customer loyalty and growth.
That’s why Alida created its Total Experience Management Platform; a comprehensive CX solution powered by a highly-engaged, verified, always-on community of your most engaged customers that fuels sustainable business impact. Through this, Alida customers get better access, response rates, and faster reliable insights than any other traditional survey method on the market.Alida’s comprehensive TXM platform is powered by a verified, engaged and deeply-profiled community of the right customers, at the right time. Because to get really good results, you need really good feedback.