About The Session
Panel Discussion: Innovating the Customer Experience: The Necessity for OEM & Dealer Collaboration
About The Speaker
Ali Fawaz is the General Manager Worldwide Automotive for Reputation.com. He carries a passion for making innovative waves in the customer shopping experience. He’s lead work for brands such as Ford, Chevrolet, and Cadillac to elevate their online reputation. Providing strategic direction that paved the way for the development of scalable & measurable marketing & CX solutions in the automotive digital, and social media landscape. Ali Graduated from the University of Michigan with studies in corporate communication. Today he works with automotive OEM’s to leverage data, directories, reviews and surveys to catapult the retail dealer’s online presence.