Auto dealers are among the most motivated of entrepreneurs, says Hyundai Motor America’s Barry Ratzlaff.

Low Frequency, Big Transactions — Not Ideal for Data Science feat. Mike Spadafore, Ford Motor Company

SEE WHAT THE BUZZ IS ALL ABOUT AT 16TH ANNUAL AUTO CX SUMMIT SERIES

Get Inspired: The Power of LIVE VIRTUAL Experiences at this year’s TLS Auto CX Summit Series

For 2020, Thought Leadership Summits says it has reinvented its annual Automotive CX Summit Series as a live virtual experience and will center on charging up automotive customer experiences at the automaker, dealer and analytic levels.

Tamera Jackson Executive Advisor Back To Homepage About The Session Panel Discussion Innovating the Customer Experience: The Necessity For OEM and Dealer Collaboration Innovation in the automotive industry needs to progress well beyond product. As consumer habits and behaviors change with the rise of shopping experiences like [...]

Jim Brady Executive Advisor, Strategic Experience Solutions Back To Homepage About The Session Information coming soon. About The Speaker Jim Brady, an experienced sales, service, and connected vehicle professional, is an automotive advisor helping companies transform and develop mobility experiences.  A customer experience visionary and strategist with a proven [...]

Ryan Gerardi experiencing the Lexus Mixed Reality Holographic Display from the 2019 Auto CX Summit at the Ritz-Carlton, Marina del Rey, brought to you by Thought Leadership Summits.

“Personally, I like being tracked,” says Tim Woo of RPA during his presentation at the TLS Automotive CS Summit 2019. “I get relevant messages as a result. I appreciate that. Proper use of collected consumer data “improves people’s lives,” he says.

Erich K. Gail, Chief Executive Officer Cardinale Group of Companies: Winning & Growing in Challenging Marketing thought leadership from TLS Automotive CX Summit Series 2019