Are You Using Aftermarket & Aftercare Services As A CX Differentiator??
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Vehicles are lasting longer which in turn means consumers are keeping their car longer. There is more demand than ever for the used market as well as for RVs and pleasure vehicles. What are you doing (or not doing) to use aftermarket and aftercare services as a customer experience differentiator? Hear our speakers discuss opportunities to improve the customer experience by:
- Creating Personalized Engagement for “Loyalty beyond Reason”
- Connecting the customer experience to help steer your focus
- Achieving rapid growth amidst COVID and how the customer experience played into that
- Cultivating a “Winning Culture” to differentiate and succeed in the aftersales/service competitive market
Webinar sponsored by Outsell