Bobby Watts


Bobby WattsGeneral Manager - BMW of Ocala and Porsche of OcalaGETTEL AUTOMOTIVE MANAGEMENT GROUP Back To Homepage About The Session Excelling in an Experience Economy: How important are Manners to Our Collective Happiness, Relationships, and Business? We interact with people and purchase items every day. These interactions or experiences drive [...]

Allen Levenson


About the Presenter Allen Levenson Director, Head of Sales, Marketing & Brand Analytics Chief Data & Analytics Office (CDAO) GENERAL MOTORS About The Session Connected Vehicle Data: Making Companies More Profitable and Making the World Better…But It Ain’t Easy [...]

Barry Ratzlaff


About The Speaker Back to event page Barry Ratzlaff, Chief Customer Officer | Vice President, Retail ExperienceHYUNDAI MOTOR AMERICA Barry Ratzlaff is the chief customer officer and vice president, retail experience for Hyundai Motor America. Ratzlaff is a 30-year automotive veteran with roles in manufacturing, quality [...]

New Consumer Privacy Law Takes Effect


“Personally, I like being tracked,” says Tim Woo of RPA during his presentation at the TLS Automotive CS Summit 2019. “I get relevant messages as a result. I appreciate that. Proper use of collected consumer data “improves people’s lives,” he says.

How car dealers can avoid data pitfalls


As technology empowers us to drill down into ever-deeper layers of data and detail, it is important that dealership management retain the ability to regularly think up. “No data sources can quantify emotions, but emotions trump logic,” says Eric Dreisbach of the NADA Academy.