Ryan Brazelton Executive Creative Director Interbrand The Future of Retail Nearly every day, headlines talk about the major changes coming to the automotive industry, and how manufacturers are evolving to eventually become mobility providers. With this transformational change on the horizon, how do automotive brands and their retailers [...]

Holly Markel Vice President Customer Experience CallRevu Shaping Great CX Through Cultural and Organizational Changes As today's consumers access more product information and gather answers to their questions through technology, it’s becoming more important than ever to build value in the customer experience verses your store’s product alone. [...]

Jane Horner VP, Strategy & Innovation DCI-Artform Vehicle Personalization: An Insight-Driven Approach Today’s consumers crave personalization, particularly younger buyers. From shopping experiences tailored to their specific lifestyles and needs, to customized products that reflect their individual tastes and personal identity, there’s no denying that the push for personalized [...]

David ZwickCEO RedCap Automotive Technology Panel: Disruptive Retail Innovation About David ZwickDavid is an Automotive Industry outsider who’s fascinated with the shifting sands in transportation, ownership vs. access, and frictionless consumer experiences.  As a 3 time entrepreneur whose caught the automotive bug, his company, RedCap Automotive Technology, created [...]

Andrew LitynskyjVice President of Sales Altierre Panel: Disruptive Retail Innovation About Andrew LitynskyjAndrew Litynskyj is Altierre’s Vice President of Sales focused on the retail industry.  As a native Detroiter, he has worked with technology and business consulting in the automotive industry for over 30 years.  Prior to joining [...]

Frank FerraraPrincipal Traction Labs How to Transform the Dealer Business in the Age of MobilityMobility will change everything for Auto DealersA new business model is needed to surviveTraction Labs presents a practical guide for business transformationThis session will describe the challenges automotive dealers will face in the very near future [...]

Frank FerraraPrincipal Traction Labs How to Transform the Dealer Business in the Age of MobilityMobility will change everything for Auto DealersA new business model is needed to surviveTraction Labs presents a practical guide for business transformationThis session will describe the challenges automotive dealers will face in the very near future [...]

Frank FerraraPrincipal Traction Labs How to Transform the Dealer Business in the Age of MobilityMobility will change everything for Auto DealersA new business model is needed to surviveTraction Labs presents a practical guide for business transformationThis session will describe the challenges automotive dealers will face in the very near future [...]

John Patterson Director, Social Media & Reputation Management FordDirect Online Reputation Management and the Age of Data Darwinism. How Google has the Ability to Make or Break Retailers. About John Patterson John Patterson is Director, Social Media & Reputation Management at FordDirect, a joint [...]

Francine Nicholson Senior Director of Product Management Edmunds Online Reputation Management and the Age of Data Darwinism. How Google has the Ability to Make or Break Retailers. About Francine Nicholson Francine Nicholson serves as a senior director of product management at Edmunds, focusing on [...]