Product Manager, Business Intelligence

SINCRO

Pinterest and Canvas will take the audience through this journey, highlighting new ways to create strategies that complement where your customers are along the purchase journey from brand discovery through ownership.

Understanding the digital retail trail of curiosity through Executive Vice President - Rob Armstrong’s presentation outlining new ways of finding success in developing the new road to the sale with a single process.

President and CEO

CORE DEALER SERVICES

Hear a look at today’s customers, some misconceptions of Millennial and Gen Z customers and will how to hire for customer experience success. Ted Lancaster, Vice President, New Operations will also share his three (not so secret) secrets that if followed will provide exceptional experiences across all automotive divisions.

VP, Business Development & Enterprise

ROADSTER

Looking beyond sales and into operations in fixed ops that is enabled by digitalization, automation, and a customer-centric approach. Hear Russ Lemmer, President and General Manager at TLS Automotive CX Summit Series June 18-20.

President & General Manager
LONGO TOYOTA

Executive Vice President
PENSKE MOTOR GROUP

Jonathan Tabak will demonstrate how Adobe captures fragmented, omni-channel customer journey data and rolls it into cohesive, actionable insights that can help brands engage customers in the ultimate consumer experience.

Senior Director of Strategic Accounts

CALLSOURCE