Past Summits


Automotive CX Summit 2019

Summit Topics

Audi of America: Anupam “Pom” Malhotra, Director, Connected Vehicles & Data
Amazon: Arianne Walker, Chief Evangelist, Alexa Automotive
AutoNation: Mark Osmers, Senior Director New Vehicle Marketing
American Honda Motor Co.: John Mendel, Former Executive Vice President, Automotive Division
Cardinale Group of Companies: Erich K. Gail, Chief Executive Officer
Caterpillar: Angelina Autran,  Global Customer Experience Change Manager
Enterprise Fleet Management: Jeff Schuchardt, VP IT, Fleet Management
FordDirect: Dennis Berchulc, Head of VINReal Product
Honda Innovations: John Moon, Managing Director Strategic Partnerships
Karma Automotive: Joost de Vries, VP Global Sales & Customer Experience
Lexus: David Telfer, National Manager, Lexus Digital & Social Media
Los Angeles Chrysler Dodge Jeep Ram: Rinaldi Halim, Dealer Principal
Mercedes Benz of Temecula: Garth Blumenthal, Dealer Principal
Pinterest: John Gray, Automotive Strategy Lead
Tricor Automotive Group:  Robert W. Armstrong, Executive Vice President
Trophy Automotive Group: Tim Devine, Chief Financial Officer
Warren Henry Group: Erik Day, Chief Financial Officer
WEX: Bernie Kavanagh, SVP & General Manager Large Fleets
YourMechanic: Paul Scola, Chief Revenue Officer

401 Auto/Rv Group: Ted Lancaster, Vice President, New Operations
Evergreen Chevrolet: Tony Rehn, Executive Managing Partner

Inspiring Topics

The Customer Journey
Preparing for the Next Decade
Connected Vehicle Opportunities
Hyper-Targeted Marketing & Technology Innovations
Digital Experience Management
Flexible Ownership and Innovative New Mobility Models
Employee Engagement & Culture
Innovative Digital Retailing & Online Transaction Models
Optimizing Service Experiences to Impact Loyalty

Featured 2019 Presenters
Exclusive 2019 Sponsors