Shoel Perelman VP Product Management Pegasystems Panel: The AI Roadmap: Cutting Through the Hype to Delivering Real Value About Shoel Perelman Shoel Perelman is the VP of Product Management for Pega Marketing, with Pegasystems.  Pega Marketing enables many of the world’s most forward thinking enterprises [...]

Sam Havens Chief Technology Officer CarLabs Panel: Applying Artificial Intelligence, Machine Learning and other Predictive Technologies to Meet Increased Customer Expectations for Personalized Communications at Scale About Sam Havens An insufferable geek and chronic learner, Sam comes to CarLabs.ai naturally embracing new strategies and technologies.  Sam began [...]

Graham Line CEO & Founder Digital Data Solutions Mining Behavioral Data to Understand the Customer Journey About Graham Line Graham Line is the CEO and Founder of Digital Data Solutions (DDS).  DDS provides tactical insights and strategic guidance to OEM and dealer clients targeting [...]

Frank Ferrara Principal Traction Labs Panel: Telematics and How to Use Connected Vehicle Data About Frank Ferrara Frank Ferrara is a Principal with Traction Labs.  He retired as Executive Vice President, Customer Satisfaction for Hyundai Motor America in 2017.  He was recognized by Automotive News [...]

Thomas J. Peyton AVP, Marketing Operations American Honda Motor Co. How To Best Build Your Brand - Is Marketing Technology the Answer? While new marketing technologies can offer promises of improved efficiency and attribution, building your brand still all starts with creating strong consideration.  Tom Peyton, AVP of [...]

Dean Evans Chief Marketing Officer Hyundai Motor America The Age of Customer Experience Finally Arrives To the Auto Industry It’s no surprise that the automotive retail experience hasn’t always met the expectations of modern consumers where speed, transparency and technology have improved the experience in nearly every other [...]

Mike Spadafore Intelligent Customer Interactions (ICI) Strategy Manager Ford Motor Company Tomorrow is Today: Driving True 1:1 Marketing with Artificial Intelligence/Machine Learning The automotive industry understands and now leverages segment based marketing.  That’s yesterday.  With the ongoing realization of the Artificial Intelligence/Machine Learning promise, tomorrow is finally today [...]

Chris Saraceno Vice President & Partner Kelly Automotive Group

Eric Flow Board Member AmplifyRPM The Revolution of Service Retention Fixed Operations has always been the secret of highly performing dealers. In today's world of increased competition and decreased margins excellence in Fixed Operations is even more critical. Intelligent 1-to-1 marketing based on sound data science is the [...]

Nick Sampson SVP of Product Strategy Faraday Future Birth of a New Species We are living in a time of revolutionary change in the world, a time when we can no longer thrive without technology – man without machine.  And yet, the auto industry and vehicles themselves have [...]