Automotive CX Summit 20192019-03-18T18:43:30+00:00
Learn and Leverage Insights From:

Lexus: David Telfer, National Manager, Lexus Digital & Social Media
Audi of America: Anupam “Pom” Malhotra, Director, Connected Vehicles & Data
Hyundai Motor America: Jennee Julius, Senior Group Manager, Customer Experience
Warren Henry Group: Erik Day, Chief Financial Officer
Fletcher Jones Group: Garth Blumenthal, Dealer Principal Mercedes-Benz Temecula

American Honda Motor Co.: John Mendel, Former Executive Vice President, Automotive Division
Amazon: Arianne Walker, Chief Evangelist, Alexa Automotive
Caterpillar: Angelina Autran,  Global Customer Experience Change Manager
Ford Motor Company: Mike Spadafore, Senior Director New Vehicle Marketing
Pinterest: John Gray, Global Automotive Strategy Leader
401 Auto/Rv Group: Ted Lancaster, Vice President, New Operations

Trophy Automotive Group: Tim Devine, Chief Financial Office
Karma Automotive: Joost de Vries, VP Global Sales & Customer Experience
Cardinale Group of Companies
: Erich K.Gail, Chief Executive Officer
Tricor Automotive Group:  Robert W. Armstrong, Executive Vice President
MODOS: Sascha Doering, Chief Executive Officer
Penske Automotive Group: Eric Leys, General Manager, Lexus San Diego
Your Mechanic: Anthony Rodio, Chief Executive Officer
FordDirect: Dennis Berchluc, Head of VINReal Product
HyreCar: Brian Allen, Senior Director of Strategic Partnerships
Dealerware: Russ Lemmer, President & General Manager
Pegasystems: Steven Silver,  VP, Industry Market Leader – Manufacturing, Auto, High-Tech
AutoGravity: Chuck Schofield, VP Sales and Dealer Development

AUTOMOTIVE CX SUMMIT PRESENTERS
Inspiring Topics:

The Customer Journey
Preparing for the Next Decade
Connected Vehicle Opportunities
Hyper-Targeted Marketing & Technology Innovations
Digital Experience Management
Flexible Ownership and Innovative New Mobility Models
Employee Engagement & Culture
Innovative Digital Retailing & Online Transaction Models
Optimizing Service Experiences to Impact Loyalty

Customer Experience is now the #1 Business Differentiator

Companies are transforming their businesses through CX Management as they anticipate massive changes in the industry over the next 10 years due to emerging technology and new entrants redefining how consumers shop, buy, own, use, and drive. Addressing this challenge requires both the technology to digitize and automate processes and the strategies to leverage data, customer insights and cultural change.

The 15th annual Automotive CX Summit is a gathering not to be missed where Automotive executives meet, get inspired, and harness powerful CX strategies for 2019 and beyond.

Please call us at 609.216.6998 or CONTACT US if you have any questions.

Featured Presenters
FULL LIST OF PRESENTERS

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