ONE SUMMIT CHOICE
$1995
- June 16-17 or June 17-18
Access to TWO days presentations Presentation material via Summit Guide
1 Breakfast
1 Lunch
Breaks and Networking Reception
FULL SUMMIT SERIES
$2995
- JUNE 16-17-18
Access to THREE days presentations
Presentation material via Summit Guide
2 Breakfasts
2 Lunches
Breaks and Networking Reception
ONE ROUNDTABLE CHOICE
$695
- JUNE 15
Access to 1/2 day presentations
Presentation material via Summit Guide
Premium Branding & Expo Packages
Choice of single summit branding or summit series package
SINGLE SUMMIT
$4000
- June 16-17 or June 17-18
Summit Guide Advertisement
1 Staff and 1 OEM/Dealer Ticket
Branded Summit Item
SUMMIT SERIES
$5000
- June 16-17-18
Summit Guide Advertisement
1 Staff and 2 OEM/Dealer Ticket
Tech Expo Table
ROUNDTABLES
$2000
- June 15
Summit Guide Advertisement
1 Staff and 1 OEM/Dealer Ticket
Branded Item or Tech Expo Table
About the CX Summit Series
Flip over boxes below for more information
CX CULTURE
JUNE 15CX CULTURE
- Defined Business Strategy for Customer Advocacy
- Employees Aligned to Customer Centric Goals
- Continuous Employee Empowerment, Innovation and Recognition Foundation
CX CUSTOMER CARE & SERVICE
JUNE 15CX CUSTOMER CARE & SERVICE
- Intersection of the Customer, Marketing & Service
- Quality Management Monitoring to Support CX
- Connected Drive Voice Data
- California Consumer Privacy Act (CCPA)
CX STRATEGY & RETAIL INNOVATION
JUNE 16 - JUNE 17CX STRATEGY & RETAIL INNOVATION
- Digital Frictionless Customer Experience
- Transformation, Leadership and Retention
- New Mobility Models and Key Investment Activities
- Aftersales, Service & Parts Marketing, F&I Technology
- CRM, Customer Touchpoints/Journey Mapping
- Product & Brand Disruptive Marketing
- OEM-Dealer and Dealer-Dealer Relations
CX ANALYTICS & AI
JUNE 17 - JUNE 18CX ANALYTICS & AI
- Advanced AI & Customer Data Decisioning
- Predictive Models to Identify In-Market Buyers
- Quantifying Media/Marketing Mix
- Data Monetization
- VOC Actionable Insights
- Service Retention Predictive Analytics
- Intelligent Vehicle Data Opportunitiess
STARTUP & TECH VILLAGE
STARTUP & TECH VILLAGE
In-Car Commerce and On Demand Innovation
Technologies for Dealerships of Tomorrow for Today
Summit Location
15-minutes from Los Angeles Airport, the hotel’s waterfront location provides the perfect balance between business needs personal pleasures.