ONE SUMMIT CHOICE

$1995
  • June 16-17 or June 17-18
    Access to TWO days presentations Presentation material via Summit Guide
    1 Breakfast
    1 Lunch
    Breaks and Networking Reception

FULL SUMMIT SERIES

$2995
  • JUNE 16-17-18
    Access to THREE days presentations
    Presentation material via Summit Guide
    2 Breakfasts
    2 Lunches
    Breaks and Networking Reception

ONE ROUNDTABLE CHOICE

$695
  • JUNE 15
    Access to 1/2 day presentations
    Presentation material via Summit Guide
Premium Branding & Expo Packages

Choice of single summit branding or summit series package

SINGLE SUMMIT

$4000
  • June 16-17 or June 17-18
    Summit Guide Advertisement
    1 Staff and 1 OEM/Dealer Ticket
    Branded Summit Item

SUMMIT SERIES

$5000
  • June 16-17-18
    Summit Guide Advertisement
    1 Staff and 2 OEM/Dealer Ticket
    Tech Expo Table

ROUNDTABLES

$2000
  • June 15
    Summit Guide Advertisement
    1 Staff and 1 OEM/Dealer Ticket
    Branded Item or Tech Expo Table
About the CX Summit Series

Flip over boxes below for more information

CX CULTURE

JUNE 15

CX CULTURE

  • Defined Business Strategy for Customer Advocacy
  • Employees Aligned to Customer Centric Goals
  • Continuous Employee Empowerment, Innovation and Recognition Foundation

CX CUSTOMER CARE & SERVICE

JUNE 15

CX CUSTOMER CARE & SERVICE

  • Intersection of the Customer, Marketing & Service
  • Quality Management Monitoring to Support CX
  • Connected Drive Voice Data
  • California Consumer Privacy Act (CCPA)

CX STRATEGY & RETAIL INNOVATION

JUNE 16 - JUNE 17

CX STRATEGY & RETAIL INNOVATION

  • Digital Frictionless Customer Experience
  • Transformation, Leadership and Retention
  • New Mobility Models and Key Investment Activities
  • Aftersales, Service & Parts Marketing,  F&I Technology
  • CRM, Customer Touchpoints/Journey Mapping
  • Product & Brand Disruptive Marketing
  • OEM-Dealer and Dealer-Dealer Relations

CX ANALYTICS & AI

JUNE 17 - JUNE 18

CX ANALYTICS & AI

  • Advanced AI & Customer Data Decisioning
  • Predictive Models to Identify In-Market Buyers
  • Quantifying Media/Marketing Mix
  • Data Monetization
  • VOC Actionable Insights
  • Service Retention Predictive Analytics
  • Intelligent Vehicle Data Opportunitiess

STARTUP & TECH VILLAGE

STARTUP & TECH VILLAGE

In-Car Commerce and On Demand Innovation
Technologies for Dealerships of Tomorrow for Today

Summit Location

15-minutes from Los Angeles Airport, the hotel’s waterfront location provides the perfect balance between business needs personal pleasures.

What Delegates Are Saying

Join us at the Auto CX Summit Series 2020

REGISTER NOW